When we last checked in with Ms. Keisha Grant, she had 10,864 emails in her Hotmail inbox.
She led me by 10,862.
Still, this represents progress. Yes, it’s a net gain of 1,121 emails, but they’re proliferating at a slower rate.
Yes, we’ve staged an intervention, and she’s trying to devote a few minutes every day to the delete button.
Next month, we hope to report that her inbox has dwindled down to four figures.
What are the odds?