I don’t make a lot of mistakes on the air. But when I do…
I look my boss in the face and say the three magic words. Saying the three magic words is an honest and emphatic admission of error. And even better, it’s a conversation ender. What’s there to add after you say the three magic words?
There are far too many people who can’t bring themselves to say the three magic words (and yes, you may swap out the middle word for something less offensive if you’d like).
We can add to that long list the Greater Hartford Arts Council, which most definitely should invoke the three magic words after botching the annual Festival of Light.
Instead, the Arts Council CEO told reporter Jenna Carlesso of the Hartford Courant in today’s paper: “I was surprised when people expressed disappointment.”
And: “We felt it was more important to try to change the expectation and make it more dramatic and theatrical.”
And best of all, trying to explain why lights weren’t put on the park’s trees: “We were concerned about birds getting electrocuted.” (I love the little birdies as much as the next person, but…really.)
Memo to Arts Council: The Festival of Light isn’t about “dramatic and theatrical.” It’s about ooohs and ahhhs, about dads putting their kids on their shoulders for a better view, about creating family memories that will last a lifetime. Need creative advice? Ask an 8 year old.
People came to see thousands and thousands of twinkling bright lights, and you gave them a tree. That…is disappointment.
This year’s Festival of Light really was for the birds.
So go ahead, say the three magic words. People will respect you for it. And you’ll feel better.